Stuart, a Customer Service Specialist, works with Not-for-Profit Organisations,
Small-Medium-Sized Businesses and Large Corporates
to improve the service that they provide, handle and reduce complaints and where required
increase sales by tailoring specific training solutions to the business or organisational needs.
(The website is currently undergoing development, so drop Stuart an email… or better still…
give him a quick call with him if you have any queries. )
Customer
Excellence &
Complaint Handling
Increase your NPS & C-Sat
Increase FCR
Reduce Customer Complaints
Frontline &
Middle
Management
Don’t forget the boss… they need training too
Improve the Service you provide and increase your Sales you make by developing your Frontline Managers
Inbound &
Outbound
Sales
Increase your Sales Conversion with Stuart’s tailored training programmes.
All course available in Online or in-the room
Some of Stuart’s Clients
