Do you (or the people that you manage work in a Call Centre, Help Desk…
If you say you are great at what you do or are the best in your business, you better practice what you preach.
As you can imagine, in my world of Sales and Customer Service, there are many Speakers, Trainers and Coaches that give out great advice on how to sell and provide great service but the service that they deliver their customers is awful. They’re awful at selling their services and then when they do provide a service to a client, provide an awful service and fail to get repeat business
On my slide are 4 of my Speaking colleagues:
Geoff Ramm – http://www.geofframm.com/
Jackie Barrie – http://jackiebarrie.com/
Ian Brodie – http://www.ianbrodie.com/
Lee Jackson – http://leejackson.org/
Each one of them never need to say they are the best at what they do, they just are. Check out their websites. What are you doing to demonstrate that you practice what you preach?