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Most of the work that I do is very specific to individual client needs and tailored solutions are designed following investigative meetings and thorough Learning Needs Analysis.

However, a number of new clients often ask for an idea of the courses, modules and programmes that I have run in the past. Hence the reason for collating this list of off-the-shelf modules.

Please click the tabs on the drop down menu bar for an idea of some of my most popular Modules.

By all means, please feel free to look through the links below, but, please call met on 07708 640876 or email me: and I will get straight back to you.

The Ultimate Sales Call – Full Day

Customer Service Essentials – Full Day

Better Business Phone Calls – Full Day

Complaint Handling- Full Day

Dealing With Change – ½ Day Course



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