This 3 Day Programme is proving very popular with many of my current clients, as it covers many of their requirements – from Time Management to Giving Feedback to Coaching and Team Development

This programme can be sliced and diced any way you want – if you think some of your team need more focus on some of the sessions… I can do that

If you need to ‘sheep dip’ all of your team managers/leaders – we can do that too. We just need to chat and work out what you need and how you want it presented

Individual Team Leader Modules

Introduction to Management – Achieving Results Through People

Learning Outcomes

• • Outline the main responsibilities of a manager
  • Identify the role of leadership in management
  • Provide leadership to individuals and the team
  • Apply appropriate management style(s)
  • Devise effective means of raising staff & team motivation
  • Describe the need for performance management & staff development
  • Recognise the need for staff development
  • Manage your time effectively to enable you to manage other

Developing Team Performance – Lead Your Team To Success

Learning Outcomes

• • Manager responsibilities in developing teams
  • Your best team Leadership Style
  • The stages of team development
  • How to manage teams through key stages
  • Maximising team communication
  • How to manage conflict within teams
  • How to give feedback that will lead to better results

Leading A Winning Team – Get The Best From Your People

Learning Outcomes

• • The Leadership Pipeline
  • Four Leadership Styles
  • Varying your style
  • What is Coaching?
  • When to Coach?
  • How people learn
  • Learning Styles
  • The GROW Model
  • The five components of Active Listening
  • Typical reasons for avoiding ‘difficult conversations’
  • Transactional Analysis
  • Matching, Pacing, Leading
  • Understanding conflict

Driving Performance – Meaningful Conversations 

Learning Outcomes

• • Are you part of the problem?
  • Changing shoes
  • Giving & receiving feedback
  • Using effective language
  • Mind your language
  • Representational systems
  • A little bit of NLP

Time Management – Manage Time and Be Personally & Professionally Effective

Learning Outcomes

• • Turning values into goals and tasks
  • Setting SMART-ER (not the usual kind)
  • How to prioritise effectively: Important Vs Urgent
  • Managing interruptions and handling disruptions
  • Managing your diary and planning forward
  • Organising and conducting efficient and effective meetings
  • Self-discipline in time management
  • Breaking out of your comfort zone
  • Delegating effectively to get results

Overcoming Overwhelm – How to reduce the amount of ‘plates you’re spinning’

Learning Outcomes

• • Defining Overwhelm
  • Understanding why your brain isn’t ready for the modern-day
  • Developing a holistic approach to managing pressure
  • What is Self Awareness & why is it important?
  • How to push back without falling out with anyone… especially your boss
  • Developing your team’s resilience
  • Identifying when you and your team members are struggling

Coaching

Learning Outcomes

• • How to effectively use the GROW Model of Coaching
  • Use The M.L.D. Model of Coach, Feedback and Self Evaluate
  • Applying the principles of Coaching
  • Coaching, Telling, Teaching & Selling – What difference does it make? 
  • Building rapport during a Coaching session
  • Powerful Questions & Questioning techniques
  • Stimulating Listening in others and demonstrating your own Active Listening Skills