The Ultimate Sales Call

Course Objectives

On Inbound and Outbound Sales Calls unless a Sales Advisor/Consultant, The Ultimate Sales Call Workshop follows a proper call structure they will tend to meander through the call often failing to achieve their goal of making more sales on more calls. If they must follow a tight script, they will often fail to build rapport, fully establish customer needs, and present the wrong product or service features – failing again to make the sale

The Course Will Focus On…  

• • Before you even pick up the phone
  • How do you introduce yourself?
  • What is the customer looking for?
  • Do I have this right?
  • Why it’s not just Features AND Benefits
  • Let me summarise
  • Close without sounding too ‘Salesy’
  • Time to wrap up
  • So now what?
  • was that a buying signal?
  • Dipping your Toe in the Water
  • Dealing with Objections